500,000+
Fans have already bought or sold tickets on Ticketoo.
With Ticketoo you can relax
Every ticket on Ticketoo is verified by our technology and every order is covered by the Ticketoo Guarantee. If the ticket isn't valid or doesn't match the listing, we give you back everything you paid.
Every ticket goes through our checks
Our technology verifies every ticket before it's listed and keeps checking it until the day of the event.
Protected until you're in
The guarantee covers you from payment until 48 hours after the event. Our team answers you in chat and by email.
The seller only gets paid afterwards
Payment goes through Stripe and only reaches the seller once the ticket is confirmed as valid.
100,000+
Tickets passed between fans in 2025 alone.
4.6 / 5
Our Trustpilot rating, from over 3900 reviews.
48 hours
The time you have after the event to report a problem.
What do we offer?
Full refund
Ticket invalid or different from the listing? We give you back the full amount you paid, fees included.
Guarantee included
It's active on every order, at no extra cost and with nothing to activate.
Problem solving
A dedicated team reviews every report, hears from the seller and decides impartially.
Why are our tickets safe?
Checked before it's listed
We only accept original digital tickets, no photos or scans. Our technology analyses them before they go live.
Never above the original price
We recognise the face value of every ticket: on Ticketoo you can only sell at the same price or lower, as the law requires.
Built for event day
If the ticket is named, you receive it with your details. If it isn't, the seller only gets paid after the event.
Ticketoo guarantee
Every purchase is protected automatically, from payment until 48 hours after the event.
Verified tickets
Checked before they're listed and monitored until the day of the event.
Refund guarantee
If the ticket isn't valid or doesn't match the listing, we refund you in full.
Secure payments
You pay through Stripe, an accredited payment provider. The seller only gets paid once the ticket is confirmed.
Dedicated support
Real people, in chat or by email, who mediate between you and the seller when needed.
Having a problem with your ticket?
Don't panic. Here's what happens, step by step, if your ticket doesn't work or isn't what you bought.
Support available Monday to Friday, 9am to 6pm.
Frequently asked questions
Everything you need to know about how we protect you when you buy on Ticketoo. Can't find the answer? Message us in chat.
Buy and sell between fans, hassle-free
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